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Marker was a publication from Medium about the intersection of business, economics, and culture. Currently inactive and not taking submissions.

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Customer Support Via Twitter Isn’t Support, It’s PR

Eric Ravenscraft
Marker
Published in
6 min readMay 12, 2021

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Photo: Brett Jordan/Unsplash

Companies don’t want to admit that calling into a phone support line is simultaneously a grueling, aggravating experience and also one of the best ways to get your problem fixed.

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Marker
Marker

Published in Marker

Marker was a publication from Medium about the intersection of business, economics, and culture. Currently inactive and not taking submissions.

Eric Ravenscraft
Eric Ravenscraft

Written by Eric Ravenscraft

Eric Ravenscraft is a freelance writer from Atlanta covering tech, media, and geek culture for Medium, The New York Times, and more.

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