Money Talks

Forget Shutdowns. It’s ‘Demand Shock’ That’s Killing Our Economy.

Gyms, restaurants, and movie theaters are all reeling for the very same reason

James Surowiecki
Marker
Published in
5 min readOct 15, 2020

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Illustration: Pablo Delcan

Money Talks is a column that explores what happens when business, the economy, and culture collide.

On July 11, the American economy hit a key milestone in its recovery from the coronavirus: the Magic Kingdom at Walt Disney World reopened. The world’s most popular theme park had been shuttered since March 16, and the expectation was that Disney lovers from across the U.S., frustrated after months indoors, would flock to Orlando. And in the weeks leading up to the reopening, Disney had more than enough reservations to fill the park to its new, limited capacity. But as reopening day approached, the number of Covid-19 cases in Florida began to rise, and in response people started doing something Disney visitors almost never do: cancelling their reservations. In the three months that have followed, customer traffic has stayed well below where Disney hoped it would be. The portion of visitors who are from out-of-state, who are the park’s most lucrative customers, has dropped below 50%. In September, Disney reduced opening hours at all its parks, and in early October, it said it would be laying off 28,000 workers.

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James Surowiecki
Marker
Writer for

I’m the author of The Wisdom of Crowds. I’ve been a business columnist for Slate and The New Yorker and written for a wide range of other publications.