Marker
Published in

Marker

Off Brand

In Praise of Supremely Annoying Customers

Technology might enable you to swat away ‘Karens’ — but new research reveals that you probably don’t want to

Illustration: Evan Weselmann

SSome customers are better than others. And some, perhaps, are so bad you might rue the day you ever sold them anything in the first place: They complain, they want their…

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