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I’ve Led Companies Through Two Recessions. Here’s How to Lay Off Humanely.

Advice from someone who, unfortunately, has some battle scars on this topic

A hand in between a row of falling dominoes to stop them from knocking over the rest.
Photo: ridvan_celik/iStock/Getty Images Plus

TThe second week of October in 2008 was one of the most painful and emotional times of my career. We ushered 50 Zillow employees into an off-site conference room. I was COO then, and we were about to lay them off —…

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Spencer Rascoff

Spencer Rascoff

Co-founder and former CEO @ZillowGroup. Co-author of Zillow Talk. Host of Office Hours podcast. Passionate about all things culture, leadership and management.