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I’ve Led Companies Through Two Recessions. Here’s How to Lay Off Humanely.

Advice from someone who, unfortunately, has some battle scars on this topic

A hand in between a row of falling dominoes to stop them from knocking over the rest.

TThe second week of October in 2008 was one of the most painful and emotional times of my career. We ushered 50 Zillow employees into an off-site conference room. I was COO then, and we were about to lay them off —…



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Spencer Rascoff

Co-founder and former CEO @ZillowGroup. Co-author of Zillow Talk. Host of Office Hours podcast. Passionate about all things culture, leadership and management.