Sweetgreen OS: Restaurant Economics, Tech Debt and the Dangers of DoorDash
How technology is changing the rules of the restaurant industry
Published in
7 min readMar 22, 2021
The first company I worked for used Lotus Notes, an email client developed by Lotus Software in 1989 and seemingly not refreshed since. It also used a custom-built CRM made during the Reagan Administration and held together with duct…
