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The Flawed, Twisted Legacy of Jack Welch

Rob Walker
Marker
Published in
4 min readMar 2, 2020

Jack Welch, former Chairman and CEO of General Electric, in his New York City apartment.
Photo: Brooks Kraft LLC/Corbis/Getty Images

JJack Welch had terrific timing. Or at least he did in one key aspect of his long tenure as the chief executive officer of General Electric: Welch, who died yesterday at age 84, took the reins in the early 1980s — shortly before the start of the one of the great bull market runs in the history of the U.S. stock market. He retired in September 2001; his successor took over just a few days before 9/11, and right in time to absorb the dot-com meltdown.

This is not to say that the G.E.’s share price rose through Welch’s tenure simply because the broader markets did (although having the wind at your back never hurts). Indeed, G.E. decisively outpaced the market in those years. So much so, in fact, that it became one of the true glamour stocks of the 1990s — an era when the stock market became a kind of pop culture phenomenon, obsessed over on CNBC, open to wider participation through cheap online trading, hyped relentlessly by a business and finance press experiencing its own parallel boom.

This is the period that kicked off the dubious practice of measuring business leadership prowess almost entirely through the prism of share prices, or valuation more generally. And that is where Welch’s timing was exquisite: It was a time that practically demanded heroes (somebody had to be on the cover over all those magazines!), and Welch was happy to oblige.

Welch’s actual track record and legacy at G.E. the business (as opposed to GE, the ticker symbol) has proved rather more complicated.

By the time he retired, a slew of books claiming to reveal Welch’s leadership ways and wisdom clogged the business section of Barnes & Noble, and finance pundits called him “the CEO of the century,” among other accolades. In the years after, he wrote his own (mega-selling) books about his business philosophy, opined in the finance media, and founded the Jack Welch Management Institute. He was famous enough to cameo as himself on 30 Rock.

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Marker
Marker

Published in Marker

Marker was a publication from Medium about the intersection of business, economics, and culture. Currently inactive and not taking submissions.

Rob Walker
Rob Walker

Written by Rob Walker

Author The Art of Noticing. Related newsletter at https://robwalker.substack.com

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I worked as an engineer at GE before and during the Welch era . I am not a financial expert but I felt at the time we traded the GE legacy of tecnhical excellence and customer service for stock price .

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Don’t forget about the two guys that, in addition to Immelt, competed to succeed Jack for the GE CEO position that Immelt ultimately ‘won’. James McNerney left GE to become CEO of 3M where he was credited for cost-cutting and ‘tightening’ things up…

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I totally agree. Jack Welch built a house of cards. He grew the stock price through layoffs and decreasing product quality that inflated profits.
The rapid decline of the company after he retired simply proved that he left right before the window dressing started to fall off.

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