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The Real Reason It’s So Hard to Order Groceries Online Right Now

Turns out online grocery shopping was not built like the rest of e-commerce

An animation of long cartoon arms and hands putting produce and groceries in a shopping cart.
Illustration: Maria Chimishkyan

In New York, Amanda Wood has been waiting more than two weeks for an Amazon Fresh delivery slot. Her order includes bread, eggs, toilet rolls, and diapers. “Diapers are the priority,” says Wood, who has an eight-month-old son…




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Zara Stone

Zara Stone

Tech+Culture f/lance journo. Bylines: OneZero, Marker, Atlantic, Forbes, etc. Pre-order: The Future of Science Is Female

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