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Why Most Marketing and Political Campaigns Fail

In both business and politics, leaders tend to overestimate how much they have in common with their audience

James Surowiecki
Marker
4 min readMar 9, 2021

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Photo: Simon Launay/Unsplash

Perhaps the most basic political fact about the Covid relief bill Congress just passed —and that I wrote about a couple of days ago — is that its provisions are, for the most part, widely popular and largely uncontroversial. As a result, it’s a great example of Democrats doing something that seems politically obvious, but which they’ve often struggled to do: focusing on policies that are popular with voters, and avoiding policies that aren’t.

One of the main voices in recent years emphasizing the need for Democrats to pursue this strategy has been David Shor, who’s head of data science at a progressive nonprofit called OpenLabs and one of the most interesting analysts of modern American politics. Shor spends a lot of time analyzing election data, and looking at the effectiveness of political messaging, particularly by Democrats. He recently did an interview about the lessons of the 2020 election with Eric Levitz of New York that’s well worth reading. And he also had an intriguing conversation with Bloomberg blogger Noah Smith, taking a big-picture look at the American political scene and the challenges that Democrats face going forward.

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James Surowiecki
James Surowiecki

Written by James Surowiecki

I’m the author of The Wisdom of Crowds. I’ve been a business columnist for Slate and The New Yorker and written for a wide range of other publications.

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