Why Companies Like Boeing Struggle to Work With Regulators

And how to get both sides on the same page

Boeing employees and guests watch coverage as they welcome a Boeing 777X airplane returning from its inaugural flight at Boeing Field in Seattle, Washington on January 25, 2020. Photo: Jason Redmond/Getty Images

My son was happy when our elf-on-the-shelf left after Christmas. Following a day of particularly poor behavior, the elf delivered an official citation with a warning lump of coal, and they’ve had a strained relationship ever since.